FAQ
Common questions
Everything you need to know about working with NOVATECH.
Getting Started
Who is NOVATECH best suited for?+
We work with established retail and e-commerce brands that want to look more credible online and get found by the right customers. If you already have a website but struggle with visibility, conversion, or stakeholder confidence, we are a strong fit.
How do I know which service to start with?+
Most clients begin with the Premium Report — it gives you a clear profit picture and prioritized action plan for $97. If your primary challenge is search visibility, start with the Online Visibility Audit. For broader growth planning, the E-Commerce Growth Strategy session covers everything end to end.
Do you work with businesses outside my area?+
Yes. While we serve clients in Illum qui optio im and surrounding regions, most of our engagements are delivered remotely via video calls, shared dashboards, and detailed written deliverables.
What makes NOVATECH different from a generic marketing agency?+
We focus on credibility and getting found — not vanity metrics. Every deliverable ties back to profit, visibility, and actions your team can execute without a six-month retainer.
Services
What is included in the Premium Report?+
You receive a comprehensive profit analysis with margin breakdowns, competitive positioning, a prioritized implementation roadmap, and financial projections across three growth scenarios — all delivered within five business days.
What does the Online Visibility Audit cover?+
We review your SEO performance, local listings, Google Business Profile, competitor keyword gaps, and on-site metadata. You get a ranked fix list with quick wins and a 90-day content outline.
Is the E-Commerce Growth Strategy a one-time session?+
It includes a half-day workshop with your leadership team plus a follow-up call to review progress. You walk away with a unified growth plan, messaging framework, and KPI dashboard outline.
Can I combine multiple services?+
Absolutely. Many clients start with the Premium Report and follow up with a visibility audit or strategy session. Contact us and we will recommend the most efficient sequence for your goals.
Process
What happens after I reach out?+
Qamar Nova personally reviews your inquiry within one business day. We schedule a brief discovery call to confirm fit, then send a scope summary and payment link before any work begins.
How long does a typical engagement take?+
The Premium Report ships in five business days. The visibility audit runs two weeks. The growth strategy session is completed within ten business days including the follow-up call.
Will I work directly with Qamar Nova?+
Yes. Qamar leads every engagement personally. You will not be handed off to a junior account manager.
What do you need from me to get started?+
Access to your analytics, e-commerce platform, and any existing marketing reports. A 30-minute kickoff call to align on goals. That is usually enough for us to begin.
Pricing
Are there hidden fees or long-term contracts?+
No. Every service has a clear upfront price with no recurring retainer required. You pay for the engagement, receive the deliverable, and decide if you want to continue.
Do you offer payment plans?+
The Premium Report is a single $97 payment. For the audit and strategy sessions, we can split payment into two installments — ask during your discovery call.
What is your refund policy?+
If we have not yet begun analysis work, you receive a full refund. Once deliverables are in progress, we offer a revision round to ensure the output meets the agreed scope.
Still have questions?
Work with NOVATECH